Seriously, I got signed up for ADSL after finding out that my local exchange finally got upgraded so I could get ADSL. I even spoke to a local Telstra salesperson and he did the contract over the phone. A week later I ring to ask why the confirmation email still hasn't arrived, and apparently I can't get ADSL, even though my exchange has it. So I ring Telstra again today and find out that my exchange doesn't even have the ADSL ports, but ADSL2+ is possible in the future, and I should ring them every three months to see if I can get it......

3 different things I get told, not sure who to believe, but I'm sick of 8gb wireless!!!

I'm in a similar position as you. Recently moved in with my partner who lives in one of those flash new estates. Problem is that it piggy backs off an already over populated exchange (two other estates, which are still being built use it along with 30+ year old suburbs).

Telstra "Suggested" that the only way she can get any internet connection is with their expensive (dollar: gig ratio) wireless internet which is crippled during peak times due to the technological limitations the 3G (and 4G will have same issues) network has.

I have been trying to get her an ADSL connection for the last two years on and off. First went through Bigpond who gave a very vague reason as to why and then in the same email tried to upsell their wireless plans. After some prodding by me found out local exchange doesn't have any free ports.

That was fair enough, at least I knew the problem and could just reapply over and over until a port frees up. Nothing new there.

Now being sick of being sent advertising material talking up the benefits of wireless internet instead of a reason of rejection decided to go through TPG.

I've had nothing but good experiences with TPG, have been with them for years at my old place. Decent connection, good customer service. Fire off an application only to get a response the same day (rock on TPG, you crazy ISP) to say that we can't get ADSL2+ but can get ADSL1. Great, that is certainly better than this abortion of an internet connection. Told TPG to set it up.

3 days later, get an email telling me that because Telstra has used a Pair Gain (You know, that out dated, ADSL blocking technology) on the line we won't be able to have an ADSL connection. But TPG would send Telstra a Transposition request. 1 Day later get another email from TPG with a single sentence quote from Telstra .

Another wonderfully vague answer from Telstra that doesn't actually tell me anything about our situation. I'm down to trying to get a straight answer from Telstra or applying for a new phone line that isn't on a pair gain (Extremely unlikely, only seen it work once and wasn't in RIM hell).

My friend, I feel your pain.

Yes, I guess I will just wait for ADSL2+, but they will probably cancel that because in a few years, it will be too close to getting the NBN, so I might wait another few years on top of that. :/ It's a never ending cycle of "something new is coming, so just wait for that...." and then it takes them that long to upgrade the exchange, it happens all over again.

I have ADSL2 through Telstra - I get 1.8Meg down and 0.2Meg up. Who's sick of what now?

Welcome to Bigpond, how can we help make your life more difficult today.

when you talk to the csrs like a retard you get treated like a retard. when I call i know what to say and my querys are resolved in the shortest time possible.

Troll.
T$ fail hard you only need to look at threads about the, WP, reviews and their own website.

I've dealt with heaps of customers of telstra and its clear they all share the same brain cell.

Along with the staff

I like telstra now, based on the fact that the telstra shop at wynnum has some pretty hot staff especially this chick with purply red hair

If you choose this specimen as your mate be aware that your offspring stand no chance of sprouting purple hair.

Just in case you didn't realise that already.

Yes, yes they do. I live in an exclusive TELSTRA ONLY ZONE where they have a total monopoly supported by law.

They have a small number of people the most of which are tech ignorant hicks who don't own computers and scattered amongst them are a few actual customers who are all sharing a really good tower that runs are truly amazing speed.

We can't use it. Relegated to impossibly small DL allocations there is hardly any point in buying DL from them because at such speed its useless. HOWEVER I can at any time jump on a jet travel to another country and continue using it... W...T....F

Gamearena provides me with massive amounts of unmetered data THAT I CANT USE... ergh.

When I do eventually manage to get into a DayZ server I bet the fun will all be elsewhere and it will be a wasteland. Sucks to be poor.

lol @ Wynnum, they would all be infected with some sort of sexually transmitted infection.

mate im in the same boat as you.

too far from the exchange so internet would be slow, unreliable and not what we offer...

so here have this 3g wireless modem...that is slow, unreliable and will only work at 3am due to congestion in your area.

just hope you live in a labor electrate as you should get NBN sooner than everyone else.

*shakes fist at telstra and stupid useless government*

My Cable is good. Getting 16mbps-32mbps. But I'm only on 50GB per month.

Bigpond needs to follow Internode in allowing all Australian Steam downloads are unmetered.